docs(support): Add SUPPORT.md file

This commit adds a new SUPPORT.md file to provide guidelines and insights on where to find assistance with the nairobi-traffic-pcb projects. The file includes information on formulating questions, conducting searches, providing relevant code samples, and the importance of investing effort in framing questions effectively. It also includes a note to read the code of conduct before participating in the community.

The purpose of this commit is to improve the documentation and support resources for the project.

Signed-off-by: Rodney Osodo <[email protected]>

SUPPORT.md

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+# Support
+
+This guide offers insights into where you can find assistance with your nairobi-traffic-pcb projects. Please review the following guidelines.
+
+> 👉 **Note**: before participating in our community, please read our
+> [code of conduct](CODE_OF_CONDUCT.md).
+> By interacting with this repository, organization, or community you agree to
+> abide by its terms.
+
+## Help us help you
+
+Invest time in formulating your questions and include relevant links and resources. This initial effort can save time for everyone in the long run.
+
+Here are some tips:
+
+- [Talk to a duck](https://rubberduckdebugging.com)!
+- Don’t fall for the [XY problem](https://meta.stackexchange.com/questions/66377/what-is-the-xy-problem/66378#66378)
+- Conduct a search to check if a similar question has already been asked.
+- Clearly define your needs:
+  - Is there a specific task you're trying to accomplish?
+  - What issue are you encountering, and what steps have you taken to resolve it?
+  - Is there a concept you're struggling to grasp?
+- Provide sample code, such as a [CodeSandbox](https://codesandbox.io) or video, if possible
+- While screenshots can be helpful, please also provide the relevant text, such as code snippets or error messages.
+- The more effort you invest in framing your question, the more effectively we can assist you.