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download problem #17

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MilknoCandy opened this issue May 21, 2022 · 1 comment
Open

download problem #17

MilknoCandy opened this issue May 21, 2022 · 1 comment

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@MilknoCandy
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Thanks for your share. I have a problem that when I download a dataset, it always breaks, then reconnects, then breaks again. Is there any way to solve this problem?
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@pcstout
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pcstout commented May 31, 2022

First make sure you have the latest version which is 0.0.6 (synapse-downloader --version).
There is a 1 hour timeout set for file downloads. How long is it taking for the file to timeout and restart?
Do you experience this issue on smaller files (i.e., does the downloader fully work at all or does this happen for all files)?
What operating system and version of python are you using?

Let me know the answers to these questions and I'll see if we can get this working for you.

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