main.go

package main

import (
	"fmt"
	"log"
	"os"
	"os/user"

	"github.com/getlantern/systray"
	"github.com/lxn/walk"
	. "github.com/lxn/walk/declarative"
)

var Urgency string
var Problem string

type SupportTicket struct {
	Name     string
	Email    string
	Problem  string
	Urgency  string
	Complete chan struct{}
}

var supportChannel = make(chan *SupportTicket)
var supportWindowOpen bool = false

func main() {
	systray.Run(onReady, onExit)
}

func onReady() {
	log.Println("onReady executed")

	systray.SetIcon(iconData)
	systray.SetTitle("Support Tray")
	systray.SetTooltip("Tactical RMM Support")

	menuSupport := systray.AddMenuItem("Support", "Request support")
	menuSupport.SetTooltip("Support Ticket")

	go func() {
		for {
			select {
			case <-menuSupport.ClickedCh:
				log.Println("Support clicked")
				OpenSupport()
			}
		}
	}()
}

func onExit() {

}

func OpenSupport() {

	if supportWindowOpen {
		log.Println("Support window already open.")
		return
	}
	supportWindowOpen = true

	var mw *walk.MainWindow
	var submitButton *walk.PushButton

	icon, err := walk.NewIconFromResource("MYICON")
	if err != nil {
		log.Println("Error creating icon from resource:", err)
		return
	}

	var nameLineEdit, emailLineEdit, problemTextEdit *walk.TextEdit
	var urgencyComboBox *walk.ComboBox

	validateFields := func(name, email, problem, urgency string) bool {
		return name != "" && email != "" && problem != "" && urgency != ""
	}

	if err := (MainWindow{
		AssignTo:   &mw,
		Title:      "Support Ticket",
		Icon:       icon,
		Size:       Size{400, 300},
		MinSize:    Size{400, 300},
		MaxSize:    Size{400, 300},
		Layout:     VBox{},
		Background: SolidColorBrush{Color: walk.RGB(255, 255, 255)},
		Children: []Widget{
			Label{
				Text: "Tactical RMM Support",
				Font: Font{
					Bold:      true,
					Family:    "Segoe UI",
					PointSize: 10,
				},
				TextAlignment: AlignCenter,
				MaxSize:       Size{0, 20},
			},
			Label{Text: "Name:"},
			TextEdit{AssignTo: &nameLineEdit},
			Label{Text: "Email:"},
			TextEdit{AssignTo: &emailLineEdit},
			Label{Text: "Problem Description:"},
			TextEdit{AssignTo: &problemTextEdit, MinSize: Size{100, 50}},
			Label{Text: "Urgency:"},
			ComboBox{
				AssignTo: &urgencyComboBox,
				Model:    []string{"Low", "Medium", "High"},
			},
			PushButton{
				AssignTo: &submitButton,
				Text:     "Submit",
				OnClicked: func() {
					name := nameLineEdit.Text()
					email := emailLineEdit.Text()
					problem := problemTextEdit.Text()
					urgency := urgencyComboBox.Text()
					Urgency = urgency
					Problem = problem

					if !validateFields(name, email, problem, urgency) {
						walk.MsgBox(mw, "Support Ticket", "Please fill out all fields!", walk.MsgBoxIconError)
						return
					}

					submitButton.SetEnabled(false)
					nameLineEdit.SetReadOnly(true)
					emailLineEdit.SetReadOnly(true)
					problemTextEdit.SetReadOnly(true)
					urgencyComboBox.SetEnabled(false)

					hostname, err := os.Hostname()
					if err != nil {
						log.Println("Unable to retrieve hostname:", err)
						hostname = "UnknownDevice"
					}

					SendAlert()
					makeToast()

					currentUser, err := user.Current()
					loggedInUser := "UnknownUser"
					if err == nil {
						loggedInUser = currentUser.Username
					}

					ticket := fmt.Sprintf("Received ticket from %s (%s): %s - Urgency: %s", name, email, problem, urgency)
					log.Println(ticket)

					subject := hostname + " has requested assistance"
					content := fmt.Sprintf("<b>Name:</b> %s<br><b>Email:</b> %s<br><b>Problem:</b> %s<br><b>Urgency:</b> %s<br><b>Logged in user:</b> %s<br><b>Device:</b> %s", name, email, problem, urgency, loggedInUser, hostname)
					TriggerEmail(subject, content)

					mw.Close()
				},
			},
			Composite{
				Layout: HBox{},
				Children: []Widget{
					HSpacer{},
					PushButton{
						Text: "Close",
						OnClicked: func() {
							mw.Close()
						},
					},
				},
			},
		},
	}).Create(); err != nil {
		log.Println("Error creating main window:", err)
		return
	}

	mw.Closing().Attach(func(canceled *bool, reason walk.CloseReason) {
		supportWindowOpen = false
	})
	mw.Run()
}