Chat bot on CNCF.io

[cjyabraham]

Add a chat bot to CNCF.io. As requested by @caniszczyk here. More conversation here.

[KTan1226]

Hello! Thanks for flagging this. Let's revisit this after KubeCon Detroit (Nov 2022) timeline. If we can't kick it off by EOY, let's make this a priority for 2023. Before she left, Katelin briefed @onlydole and me on this but I don't think we have bandwidth to kick it off before KubeCon.

[caniszczyk]

FYI this chat bot is meant for the training and end user pages, not the whole CNCF website :)

…

On Tue, Sep 6, 2022 at 1:02 PM Kristi Tan ***@***.***> wrote: Hello! Thanks for flagging this. Let's revisit this after KubeCon Detroit (Nov 2022) timeline. If we can't kick it off by EOY, let's make this a priority for 2023. Before she left, Katelin briefed @onlydole <https://github.com/onlydole> and me on this but I don't think we have bandwidth to kick it off before KubeCon. — Reply to this email directly, view it on GitHub <#584 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAAPSIIQVGWMG4LT3FD3KYTV46BLDANCNFSM6AAAAAAQF2PTWU> . You are receiving this because you were mentioned.Message ID: <cncf/cncf. ***@***.***>

-- Cheers, Chris Aniszczyk https://aniszczyk.org

[onlydole]

I'm a big +1 for GPT-4 or something similar!

[cjyabraham]

I did a quick scan of the current state on the chatbot market. If we take the primary use-case of this to be providing a way for the user to ask questions about our Training and End User info, as @caniszczyk mentioned above, so that we can improve our conversion rates, then I can see a few types of chatbot solutions:

1. A ChatGPT chatbot solution designed specifically for WordPress

WordPress plugins:

• AI Engine
• AI ChatBot

Pros:

• They are integrated with WordPress backend
• Open source
• Cheap ($49/year)
• Both plugins listed seem to have a lot of momentum

Cons:

• The ChatGPT part of these plugins doesn't seem as evolved as the offerings below and is probably harder to set up
• Training the models doesn't seem straightforward

2. A Generic ChatGPT trained bot

Options:

• ChatFast
• Chatbase
• AISTA
• CustomGPT
• AINRIO
• Dante AI
• SiteGPT

Pros:

• Easier to set up
• A closer match with our use-case

Cons:

• Expensive ($49/month and up)
• Not open source
• There's a lot of churn in this space and it's not clear which company and product is the best and will last

3. A non-ChatGPT old-school chatbot

Options:

• HubSpot Chatbot
• Drift Chatbot

Pros:

• Integrated into our CMS
• Hubspot would be free since we already have it and I think LF already has a Drift account

Cons:

• Not as sophisticated as a ChatGPT-powered bot, although there are some people who have found ways to integrate ChatGPT into HubSpot

My inclination is to use a ChatGPT WordPress plugin, option 1, but if integration into HubSpot is important, then we could further research how people are integrating HubSpot Chat with ChatGPT. It seems it's only a matter of time before that works well. If there's enough interest in pursuing a particular option I can take the next step and set up a POC.

[caniszczyk]

ideally I'd want to find something that integrates with hubspot

…

On Sat, Jul 8, 2023 at 3:39 AM Chris Abraham ***@***.***> wrote: I did a quick scan of the current state on the chatbot market. If we take the primary use-case of this to be providing a way for the user to ask questions about our Training and End User info, as @caniszczyk mentioned above <#584 (comment)>, then I can see two classes of chatbot solutions: 1. A Chatbot solution designed specifically for WordPress WordPress plugins: - AI Engine <https://wordpress.org/plugins/ai-engine/#description> - AI ChatBot <https://wordpress.org/plugins/chatbot/#description> Pros: - They are integrated with WordPress backend - Open source - Cheap ($49/year) - Both plugins listed seem to have a lot of momentum Cons: - The ChatGPT part of these plugins doesn't seem as evolved as the offerings below and is probably harder to set up - Training the models doesn't seem straightforward 2. A Generic ChatGPT trained bot Options: - ChatFast <https://www.chatfast.io/> - Chatbase <https://www.chatbase.co/> - AISTA <https://aista.com/chatgpt-website-chatbot> - CustomGPT <https://customgpt.ai/> - AINRIO <https://ainiro.io/chatgpt-website-chatbot> Pros: - Easier to set up Cons: - Expensive ($49/month and up) - Not open source - There's a lot of churn in this space and it's not clear which company and produce is the best and will last My inclination is to use a WordPress plugin, option 1, for this but happy to hear other points of view. If there's enough interest in pursuing either option I can take the next step and set up a POC. — Reply to this email directly, view it on GitHub <#584 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAAPSIJLI2IQ4QQUWGR4B2TXPEMFZANCNFSM6AAAAAAQF2PTWU> . You are receiving this because you were mentioned.Message ID: <cncf/cncf. ***@***.***>

-- Cheers, Chris Aniszczyk https://aniszczyk.org