Running Buzz 1.2.0 on macOS 12.7 Monterey (2017 MacBook Air, Intel Core)

[mktnag]

Hi,

I successfully installed Buzz 1.0, replacing the previous version 0.8.7 using the dmg file. However, I am unable to run the application on my 2017 MacBook Air, which is running macOS 12.7 Monterey on an Intel Core processor.

Could you please provide assistance or any troubleshooting steps to resolve this issue?

Thank you.

[chidiwilliams]

Do you get a crash report when the app fails? Could you share it if so? If not, could you share the contents of the log file at ~/Library/Logs/Buzz/logs.txt?

[mktnag]

When I try to open Buzz, whose icon is crossed out with a stop sign, I receive the message from macOS: "You can’t open the application 'Buzz' because this application is not supported on this Mac."

There is nothing related to this in the logs.txt file, as the last entry is from version 0.8.7:
"[2024-07-07 13:44:40,045] transcriber.write_output:535 DEBUG -> Written transcription output," related to a successful transcription done before installing 1.0.

[mktnag]

[shawkynasr]

same issue with 2018, MacOS 14.5

[mktnag]

Hi, the same issue remains with Buzz 1.0.1; still unable to run on 2017 Macbook

[Steelpan]

Like you, @mktnag, I upgraded from a previous version and it crashed when I started it but it runs fine after deleting:

/Users/<username>/Library/Caches/Buzz
/Users/<username>/Library/Application Support/Buzz

I am running this on an M series MacBook however.
On an 2017 Intel MacBook the App isn't added to Launchpad and when starting it all it does is inform you that:

You can't open the application "Buzz" because this application is not supported on this Mac.

[raivisdejus]

Please get the latest development build for your architecture from here https://github.com/chidiwilliams/buzz/actions/runs/10415617701 (or any latest successful build)

• Intel Macs - Buzz-macOS-X64
• Apple silicon Macs - Buzz-macOS-ARM64

You need to log into the GitHub, to see the download button

[mktnag]

Thank you @raivisdejus it works however the only model available for download seems to be Whisper?

[raivisdejus]

@mktnag Faster whisper does not work on macOS, this is expected. But it looks like also Whisper.cpp failed to load. I assume it is Intel Mac, right?

[mktnag]

Yes Intel Mac. I used to be able to download and use all models on 0.8.7

[raivisdejus]

@mktnag Intel version of the app is build on macOS 13, if you are still on 12.7, that could be a reason why the Whisper.cpp is not available.

In this case I think the best way for you to get Buzz running is to run it from source.
Get brew from here https://brew.sh/ if you do not have it already and see notes on running Buzz from source here https://github.com/chidiwilliams/buzz/blob/main/CONTRIBUTING.md#mac
If it seems complicate, don't worry it is quite strait forward and if something goes wrong or is not clear post here, I will gladly help you to sort it out.

Faster whisper would not be of much use on macOS as it would be slower than Whisper.cpp, but quality is essentially the same.

[mktnag]

I did it and was able to download Whisper.cpp, However, each time I launch it from source, I get an additional copy of previous transcriptions.

[mktnag]

I get this error when I try to run Whisper.cpp

[raivisdejus]

@mktnag Regarding previous transcripts, pull the latest version of source, this issue is fixed.

Regarding ffmpeg is it installed on your system? Like if you run ffmpeg in the terminal does it print anything?
If not run brew install ffmpeg

Also you can try to install or re-install ffmpeg

pip3 unstall ffmpeg ffmpeg-python  
pip3 install ffmpeg
pip3 install ffmpeg-python

Please let me know if any of these steps helped, so I can update the notes.

[mktnag]

@raivisdejus yes it did help, thank you very much. I am able to run transcriptions successfully now using whisper.cpp on my OSX 12.7.6/Intel (which I cannot upgrade to 13). Would it be possible to have this run normally from a dmg in a future update?

[raivisdejus]

Yes, future releases should have Intel Mac dmg files in the release section.

[raivisdejus]

For Apple silicon please try the latest version 1.1.0
For Intel get the version from latest development build (you need to log into the github to see the artifact download button) https://github.com/chidiwilliams/buzz/actions/workflows/ci.yml?query=branch%3Amain

[rizhenkov]

I have installed version from here https://github.com/chidiwilliams/buzz/actions/runs/11313311335
and this working fine on my Intel Mac. But versions from releases and from brew does not.

So, as a temporary solution it is possible to download specific version from build artefacts. But it will be nice if @chidiwilliams also add fresh builds for x64 Macs to releases and brew too.

[mktnag]

Hello, thank you @chidiwilliams for the latest update. Could you please confirm if the unzipped Buzz-1.2.0-mac.dmg will work on macOS 12.7 Monterey? I am using a 2017 MacBook Air with an Intel Core processor, which I cannot update to a newer macOS version.

I’m asking because installing my current version from source was quite complex, and I want to avoid uninstalling it unless I’m certain the new version will work on my setup.

Looking forward to your clarification.

[raivisdejus]

@mktnag Unfortunately I do not have macOS with 12.7 Monterey at hand. At some spare moment further in future I could set up a virtual machine, but it will not be soon.

IMO easiest is for you to try if it runs. X86 (Intel) version is build on macOS 13, so I am not exactly sure if it will run on macOS 12. If that does not work the PyPi version should be easiest to set up https://pypi.org/project/buzz-captions/ it has wide range of supported platforms.

Please report back if it fails, there are things we can do to make it work