support skill doesnt work on mark II

[fermulator]

Describe the bug

https://mycroft-ai.gitbook.io/docs/using-mycroft-ai/troubleshooting/support-skill

try any of those phrases it doesnt work

To Reproduce
follow docs

Expected behavior
Mark II is the new flagship on Dinkum … it has to have this functionality

Log files

If you are running Mycroft, the Support Skill helps to automate gathering this information. Simply say "Create a support ticket" and the Skill will put together a support package and email it to you
^^^^^^ !

Environment (please complete the following information):

• Device type: mark ii
• OS: dinkum
• Mycroft-core version: 2022-10-18
• Other versions:

Additional context