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Disconnected from the server #530

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yingjielixy opened this issue Jul 3, 2024 · 0 comments
Open

Disconnected from the server #530

yingjielixy opened this issue Jul 3, 2024 · 0 comments

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@yingjielixy
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Dear MR Base Online Platform Support Team,
I hope this message finds you well.
I am experiencing an issue while using your platform for MR analysis. The extraction of exposure and outcome instruments works perfectly fine, but every time I proceed to perform MR analysis and sensitivity analysis, the system disconnects from the server. I then have to re-enter the webpage and start over. This has been happening consistently over the past few days.
Could you please advise if there is a solution to this problem? I greatly appreciate your assistance.
Best regards,
Jeff
![375cf48c3f8f6c3c6ff47773fc77a90](https://github.com/MRCIEU/TwoSampleMR/assets/166344258/28ee0ed2-c356-4dcb-b6af-3bec46f8ea90
bug

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