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[BUG]: User is not able to find the correct way to download the html repor #2047

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ErickRenteria opened this issue Sep 13, 2024 · 4 comments
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Design Discuss with design enhancement New feature or request extension-checker Issues related to the browser extensions

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@ErickRenteria
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Project

extension-checker

Browser

Chrome

Operating system

MacOS

Description

When conduction an scan and downloading a report, the checker can provide a xml report or a html report. The checker is not very clear on this options to the user creating a bad user experience. In addition this also create a bad user experience and can be confusing.

Suggestion: Create clear option for the user where they can have the option to download a xml or html report.

Steps to reproduce

Conduct a scan with the checker and try download a html report.
Screenshot 2024-09-11 at 9 38 54 PM

@MHoov MHoov added the Bug Something isn't working label Sep 16, 2024
@MHoov
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MHoov commented Sep 16, 2024

@drjoho is this really a problem, or is it working as designed? Thanks

@drjoho
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drjoho commented Sep 16, 2024

@MHoov This is working as designed. The storing of scans allows the user to have more that one scan in their report. Then in the scan menu you can export stored scans. The export with be and XLS report containing all the stored scans.
The Export XLS button only exports the latest scan in both XLS and HTML format.

So, @ErickRenteria is pointing out a design issue regarding how this works now.

@MHoov
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MHoov commented Sep 16, 2024

Understood. Should currently be covered by the User Guide and /or Quick Guide. Moving to backlog board.

@MHoov MHoov removed the Bug Something isn't working label Sep 16, 2024
@MHoov MHoov added enhancement New feature or request extension-checker Issues related to the browser extensions labels Sep 16, 2024
@philljenkins philljenkins added the Design Discuss with design label Oct 3, 2024
@philljenkins
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Yes downloading or exporting scan reports is explained in the guides.

However, although implemented as designed,

  1. the labeled Export XLS button is misleading when it exports BOTH the Excel and HTML reports. The user will see the files when going to their download folder and seeing two report files in ___.html and ___.xlsx formats.
  2. the "Options" dropdown option for Export stored scans can be confusing because it downloads only an "Excel XLS" ---.xlsx formatted report. HTML reports are not produced for stored multi-scans.

So the design should consider a better way to label the button and drop-down option:

  • replace label Export XLS with Export reports implying both xlsx and html reportS. I believe the original issue was the limited space to provide the label text. A download icon could replace the "export" text as is done in ACS, which would then shorten the label to be "icon" plus the text "reports", as in "> reports":
Screenshot 2024-10-03 at 5 10 22 PM
  • keep option Export stored scans as is, implying multiple pages scanned are in a single report (that happens to only be available in .xlsx format).

Again, a design decision.

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Labels
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4 participants