why does it create a broken file?

[AdamDAuria]

I have players that play for a long time and then they somehow join the server and they lose their inventory, their homes, and someother data stuff

at java.base/java.lang.Thread.run(Thread.java:1583) ~[?:?]
[05:22:30] [Server thread/INFO]: [ProfileStorage] Profile data of player wearydragon18 were updated!
[05:22:31] [Server thread/INFO]: WORLD: Removed 0 entities!
[05:22:31] [Thread-31/WARN]: org.sqlite.SQLiteException: [SQLITE_CANTOPEN] Unable to open the database file (unable to open database file)

[pop4959]

If you have a file with the name "broken" it means that Essentials automatically detected that the file contained invalid yaml syntax and moved it for you. The fix is to not edit the files manually, or make sure that you edit them properly without errors.

[AdamDAuria]

the only file i touch was the config file could i send it to you and see if their any issues?

[Evidentsinger14]

You can paste your broken config into a yaml parser to check for mistakes. I personally use YAML Lint.
For future reference, support is provided in MOSS